Fancy Fur Friends \u2022 versie 30 september 2026<\/p>\n\n\n\n
On this page, you can read how we process and deliver orders. Van der Meer in Rotterdam handles storage, packing and shipping on behalf of Fancy Fur Friends. Fancy Fur Friends remains your seller and point of contact and is responsible for ensuring your order is delivered correctly.<\/p>\n\n\n\n We currently deliver exclusively within the Netherlands. Delivery outside the Netherlands is not available at this time. Please always check the delivery address before completing your order.<\/p>\n\n\n\n For delivery within the Netherlands, shipping costs are \u20ac5.95 including VAT per order. These costs are shown in your shopping cart and during checkout before you place your order.\nWe do not charge separate fulfilment fees from Van der Meer as an unexpected surcharge after your order has been placed.<\/p>\n\n\n\n Van der Meer in Rotterdam processes and ships orders on behalf of Fancy Fur Friends. Most parcels are shipped with PostNL. Depending on the size and volume of the shipment, DPD may be used. Van der Meer selects the most suitable carrier and packaging, unless a specific choice is explicitly offered during checkout.<\/p>\n\n\n\n Do you have a special shipping request? Please contact us before placing your order. We will let you know in advance whether your request can be accommodated and whether any additional costs apply. A request is only considered agreed once Fancy Fur Friends has confirmed it.<\/p>\n\n\n\n For in-stock items, the average delivery time within the Netherlands is 1 business day after processing. Van der Meer applies a cut-off time of 6:00 PM on business days for parcel shipments: both the order and payment must have been received by the fulfilment warehouse before this time.\nAn order placed shortly before 6:00 PM in our webshop may, due to processing time, only be handled on the next business day. Delivery on the next business day is therefore an expectation, not a guarantee. For any pallet shipment, the warehouse cut-off time is 11:00 AM.<\/p>\n\n\n\n Some items are supplied especially to order and have an expected delivery time of approximately 60 days. This will be clearly stated on the product page before purchase.\nIf you order a made-to-order item together with in-stock items, we may ship the order in separate deliveries.<\/p>\n\n\n\n If an item turns out to be temporarily out of stock after you have placed your order, it may remain on backorder for up to 14 days. We will inform you as soon as possible about the delay and the expected next step.\nIf the delay lasts longer, or if you prefer not to wait, you may cancel the affected item. We will refund the amount paid for that item via the original payment method.<\/p>\n\n\n\n An order may be delivered in multiple parcels or at different times, for example when not all items are available at the same time.\nWe do not charge additional shipping costs for partial deliveries. You may receive a separate shipping confirmation or track-and-trace link for each parcel.<\/p>\n\n\n\n As soon as the carrier makes shipping information available, you will usually receive a track-and-trace link by email.\nThe carrier may offer delivery options, such as choosing another delivery time or a collection point. The carrier\u2019s latest tracking update is for information purposes; please contact Fancy Fur Friends if the information appears incorrect or if your parcel does not arrive.<\/p>\n\n\n\n Please carefully check your name, postcode, house number, any additional address details and contact information. If you notice an error after placing your order, contact us immediately. We will try to correct the address, but once the order has been transferred to the warehouse or carrier, changes may no longer be possible.\nReasonable additional shipping costs that arise solely because of an incorrect address provided by you may be charged to you after we have explained this in advance.<\/p>\n\n\n\n Has the expected delivery time passed, or is your parcel incorrectly shown as delivered? Please contact Fancy Fur Friends. You do not need to resolve this directly with Van der Meer or the carrier.\nWe will investigate the shipment and, depending on the outcome, arrange delivery, replacement or a refund.<\/p>\n\n\n\n If delivery does not take place within the agreed period, you may in principle give us a reasonable additional period to fulfil the order. If delivery still does not take place within that period, you may terminate the agreement for the undelivered part. Different legal rules may apply where an essential delivery date has been expressly agreed. Your statutory rights always remain applicable.<\/p>\n\n\n\n Fancy Fur Friends bears the risk of damage and loss until you, or a third party designated by you who is not the carrier, have received the order.\nThe fact that Van der Meer packs the order or that an external carrier delivers it does not change this responsibility.<\/p>\n\n\n\n If you receive a damaged, spoiled or incorrect product, please notify us preferably within 48 hours of receipt via info@fancyfurfriends.nl.\nPlease include your order number and, where possible, clear photos of the product, packaging and, if relevant, the label, batch number or best-before date. This helps us assess your complaint quickly.<\/p>\n\n\n\n The 48-hour period is a request and not a deadline that affects your rights: reporting the issue later does not remove your statutory rights. If your complaint is justified, any necessary costs for return shipping, replacement or repair will be covered by Fancy Fur Friends.<\/p>\n\n\n\n Would you like to return a product or exercise your right of withdrawal? Please refer to our separate returns policy and model withdrawal form.\nThese documents also include the authorised return address of Van der Meer. Please do not send a return to an arbitrary address without the requested information, as this may delay processing.<\/p>\n\n\n\n For questions about shipping, delays, damage or a missing parcel, please contact Fancy Fur Friends:<\/p>\n\n\n\n Fancy Fur Friends \u2022 KvK 42021860 \u2022 btw-identificatienummer NL005442119B85<\/p>","protected":false},"excerpt":{"rendered":" Fancy Fur Friends \u2022 versie 30 september 2026 Op deze pagina lees je hoe wij bestellingen verwerken en bezorgen. Van der Meer in Rotterdam verzorgt namens Fancy Fur Friends de opslag, verpakking en verzending. Fancy Fur Friends blijft jouw verkoper en aanspreekpunt en blijft verantwoordelijk voor een correcte levering. Onderwerp Hoofdregel Fulfilment Van der Meer […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1945","page","type-page","status-publish","hentry"],"blocksy_meta":{"has_hero_section":"enabled","styles_descriptor":{"styles":{"desktop":"[data-prefix=\"single_page\"] .entry-header .page-title {--theme-font-size:30px;} [data-prefix=\"single_page\"] .entry-header .entry-meta {--theme-font-weight:600;--theme-text-transform:uppercase;--theme-font-size:12px;--theme-line-height:1.3;}","tablet":"","mobile":""},"google_fonts":{"Poppins":["n4","n6"]},"version":8}},"brizy_media":[],"_links":{"self":[{"href":"https:\/\/fancyfurfriends.nl\/en\/wp-json\/wp\/v2\/pages\/1945","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/fancyfurfriends.nl\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/fancyfurfriends.nl\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/fancyfurfriends.nl\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/fancyfurfriends.nl\/en\/wp-json\/wp\/v2\/comments?post=1945"}],"version-history":[{"count":3,"href":"https:\/\/fancyfurfriends.nl\/en\/wp-json\/wp\/v2\/pages\/1945\/revisions"}],"predecessor-version":[{"id":2074,"href":"https:\/\/fancyfurfriends.nl\/en\/wp-json\/wp\/v2\/pages\/1945\/revisions\/2074"}],"wp:attachment":[{"href":"https:\/\/fancyfurfriends.nl\/en\/wp-json\/wp\/v2\/media?parent=1945"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}Topic<\/strong><\/th> Key information<\/strong><\/th><\/tr><\/thead> Fulfilment<\/strong><\/td> Van der Meer ships orders on behalf of Fancy Fur Friends.<\/td><\/tr> Carriers<\/strong><\/td> Usually PostNL; depending on the shipment, DPD may be used.<\/td><\/tr> In-stock items<\/strong><\/td> Average delivery time is 1 business day after processing. For same-day processing, the order and payment must be received by our fulfilment warehouse before 6:00 PM.<\/td><\/tr> Made-to-order items<\/strong><\/td> Expected delivery time is approximately 60 days, when stated in advance on the product page.<\/td><\/tr> Partial deliveries<\/strong><\/td> May occur; no additional shipping costs will be charged.<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n 1. Where do we deliver?<\/strong><\/h1>\n\n\n\n
2. Shipping costs<\/strong><\/h1>\n\n\n\n
3. Who ships your order?<\/strong><\/h1>\n\n\n\n
4. Processing and expected delivery time<\/strong><\/h1>\n\n\n\n
\n
5. Made-to-order items<\/strong><\/h1>\n\n\n\n
6. Backorders and temporarily unavailable items<\/strong><\/h1>\n\n\n\n
7. Partial deliveries<\/strong><\/h1>\n\n\n\n
8. Track & trace and delivery<\/strong><\/h1>\n\n\n\n
9. Check your address<\/strong><\/h1>\n\n\n\n
10. Delayed or not received<\/strong><\/h1>\n\n\n\n
11. Risk of damage and loss<\/strong><\/h1>\n\n\n\n
12. Damaged, spoiled or incorrect items<\/strong><\/h1>\n\n\n\n
13. Returns<\/strong><\/h1>\n\n\n\n
14. Contact<\/strong><\/h1>\n\n\n\n
\n